Privacy Policy

anect Inc.(herein after referred to as the “Company”) has the service which the company provides called Tokopay (hereinafter referred to as the “Service”). In handling of user information of the service, including personal information of the users, the following policy (hereinafter referred to as the “Policy”) shall be applied.

Collected User Information and Collection Method

In this policy, the term “user information” includes user identification, history on the communication services, smartphones, and any information related smartphones of the users. The Company has collected these information in accordance with this policy. The information which the company shall collect in this service, depending on the collection method, shall be as below.

Information provided by the users

For the users to use this service, the information listed below must be provided.

  • Name
  • Mail address
  • Address
  • Photo
  • Other, input the information inside the form which the company provides

By using this service and by allowing the cooperation with other services, information of other services shall also be provided.

When the users use this service, if the cooperation with external services such as social network services is allowed on the basis of the consent, the following information will be collected from the external service.

  • ID which the user uses in the external service
  • Other information the user has recognized to disclose through privacy setting of the external service

Information which the company collects regarding the usage of this service

The Company may collect the access status and the method of using information in the Service. Such information is listed below.

  • Smartphone Information
  • Log information
  • Cookie and anonymous ID
  • Location Information

Purpose of usage

For the provision of this service

  1. For registration, identification, calculation of service fees, and for provision, maintenance, protection and improvement of the service
  2. Guidance regarding the use of the service and support for inquiries
  3. Terms and policy of the service to response to the act of violation
  4. To notify and change of terms concerning this service, and (5) for the purpose of use associated with the above-mentioned

Other purpose

In relation to our services, in order to create a processing statistical data into a form which the individual cannot be identified

  • Smartphone Information
  • Log information
  • Cookie and anonymous ID
  • Location Information

In order to display or deliver advertisement of third-party

  • Smartphone Information
  • Log information
  • Cookie and anonymous ID
  • Location Information

In order to use in other marketing

  • Name

  • Address

  • Birthday

  • Other, input the information inside the form which the company provides

Methods for notification, disclosure, consent, and cease of operation request

  1. For the following information, user’s consent must be obtained prior collection.

    • Smartphone Information
    • Location Information
  2. The user, by performing a predetermined setting of the service, is possible to obtain the suspension of the use for all or part of the user information. In this case, the Company shall promptly, in accordance with the provisions of the Company, stop the use.

Third party offer

  1. in the case of entrusting all or part of the handling of personal information within the scope necessary to achieve the purposes
  2. in the case of merger or succession of business and others, the personal information is provided
  3. in the case of provision of the personal information to the information collection module provider in accordance with paragraph 4,
  4. If a person who has received the agency or local government or the commission of the country, in in the case that it is necessary to cooperate to carry out the office to the provisions of the laws and regulations, which might have the risk of hindering the performance with the obtaining the user’s consent
  5. Others, if permitted by the Personal Information Protection Law and other laws and regulations

Disclosure of personal information

The company, on the basis of the provisions of the Personal Information Protection Law, shall disclose the information without delay when there is confirmation from the user (when the personal information does not exist, the user shall be notified.). However, under the Personal Information Protection Law and other laws and regulations, in the case that the Company does not assume the obligation of disclosure, this restriction does not apply. Please be aware that there is a fee (1000 yen per one issue) for the disclosure of personal information.

Correction of personal information and suspension of usage

  1. The Company, from the user, (1) in the case of correcting content when the personal information is not true on the basis of the provisions of the Personal Information Protection Act, and (2) in the case of going over the range of purpose in using the service, or wrong collection method using fraudulent means, shall ask the users to stop the use of the service on the basis of the provisions of the Personal Information Protection Act. The company shall make necessary investigation without delay with the confirmation of the user in question. Based on the results, the company shall make corrections or suspension and notify the users. It should be noted if there is a decision where correction or suspension will not be carried out, the user shall also be notified.
  2. The company, when receiving the request of erasing user information from the user, shall determine the necessity of the claim. With the confirmation of user’s identity, the company shall erase the information and notify the user.
  3. In accordance to The Personal Information Protection Law and other laws and regulations, in the case that the Company does not assume the obligations of correction or suspension of use, the provisions of the preceding two paragraphs shall not be applied.

Contact Us

If you have opinions, inquiries about the handling of your request, and complaints regarding other users, please contact the contact information below.

https://anect.jp/en/contact

Changing Procedure of Privacy Policy

The Company shall review the appropriateness of the operational status on the handling of user information, and shall endeavour to continuous improvement. If necessary, the company may change this policy. If there is a change, the company shall notify the users. However, in the case of change of content where the consent is required, the company shall obtain the consent of the user using prescribed method.